FAQ's

What size and shape trampolines do you offer?

Our In-Ground Trampoline (IGT) system is a 12 foot round trampoline.

Will the IGT system work with a safety net enclosure?

Our system is not designed for available enclosure net systems however one can be adapted by bolting the net hardware to the steel walls of our system. This does require some basic mechanical skills and tools.

What effect does the in-ground system have on the bounce?

The IGT system is designed to let the air escape through the gap between the frame the jump mat where the springs are located. Our safety pads covering the springs and frame are designed to lift on each bounce allowing the air to escape. Our high quality jump mat and 96 spring count ensure great bounce.

What are the warranty policies?

Our warranty for the frame assembly is 5 years, the pads and jump mat 1 year. We will replace any defective part given the product was installed properly and not abused.

Are there replacement parts available?

We do carry a complete line of replacement parts. We offer these parts to our customers at a great discount which can be shipped immediately.

What are your shipping policies?

Our IGT system can be shipped anywhere in the U.S. for $250. The system comes in 4 boxes totaling approximately 300lbs. Shipping rates outside the U.S. depend on location and tax implications. Price quotes are available upon request.

What about drainage concerns?

We recommend the IGT system to be installed at least 4 inches above the grade, burming the soil up to the edge of the trampoline. This will keep water from flowing into the pit in the event of heavy rain. Depending on your local soil conditions, you may opt to put a few inches of gravel in the bottom of the pit creating a sump effect to prevent standing water.

How do I go about excavating the pit?

Our recommended pit size is 13 feet in diameter, and up to 29 inches deep. Some customers dig their own hole but most of our customers opt for day laborers or local excavators to dig the pit. Other options include renting excavating equipment or hiring pool builders for excavation. It is always recommended to use the Blue Stake service or something similar to mark hidden utilities before digging.

How many people and how long does it take to assemble the system?

It takes 2 adults 2 hours to assemble the trampoline. Once the pit is ready, it will require 3 adults to lower the assembled system into place.















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